Welcome to VSNi support. VSNi offers an extensive range of services and support facilities, from information and advice available to all users to specialised technical support for those customers paying specifically for support and maintenance.

Technical support

Technical support includes advice from VSNi’s experienced experts, product maintenance and upgrades, and additional licenses for your laptop and home PCs.

Product maintenance and upgrades

VSNi releases new versions of all products regularly, these include service packs and new releases. You benefit from product upgrades and new releases by subscribing to VSNi’s support and maintenance service.


VSNi products a license managed and VSNi offer flexible licensing arrangements ensuring the best solution for your needs.

There are separate license installation instructions for GenStat Discovery and GenStat for Teaching.


Additional documentation for VSNi’s products can be found online.


There is rich and abundant functionality in all VSNi products. VSNi has training programmes that will help you realise the full benefits that the software can bring.

To subscribe to our support and maintenance service or for any general queries please contact us at