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Error 1324. The path my documents contains an invalid character

Problem

Trying to install the trial version of GenStat and i am getting the following error message : Error 1324. The path my documents contains an invalid character

Solution

The error you are getting is from Windows Installer and may occur if you try to install other software. There are several reasons why this may occur and is dependant on the version of Windows that you are running. I would suggest you take a look at the following articles from Microsoft on the causes and resolution of this error.

http://support.microsoft.com/?kbid=325069
http://support.microsoft.com/?kbid=292582
http://support.microsoft.com/?kbid=242913

Applies to:

  • GenStat

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